Maintain your cool and sense of humor
... especially during a crisis
source
[http://www.bnet.com/blog/ceo/10-things-great-managers-do/8189?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+bnet%2Fceo+%28BNETCorner+Office%29]
quote
> #1. Maintain your cool and sense of humor, especially during a crisis2. Tell
subordinates when they’re shooting