... especially during a crisis

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#1. Maintain your cool and sense of humor, especially during a crisis

2. Tell subordinates when they’re shooting themselves in the foot

3. Be the boss, but behave like a peer

4. Let your guard down and really be yourself outside of work

5. Stand behind and make big bets on people you believe in

6. Complement your subordinate’s weaknesses

7. Compliment your employee’s strengths

8. Teach the toughest, most painful lessons you’ve ever learned

9. Do the right thing

10. Do what has to be done, no matter what